| Knowledgebase Category: Spam and Deliverability Questions | Knowlegebase Topic: KB4002148
Added: Friday, August 03, 2007
Revised: Friday, August 03, 2007
Unique Views: 1551
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Question/Problem:
How do I prevent email from going into a recipient's SPAM or bulk folder?
Answer/Solution:
Some email providers (AOL, Yahoo, Hotmail, etc.) filter messages based on content, subject, or even the FROM or REPLY-TO address and may put your email into the recipient's SPAM or bulk mail folder. We would encourage you to have your contacts add your FROM and REPLY-TO addresses to their Safe/Approved Sender lists (or "whitelists").
(Arrow Hosted users may contact Q5 Media for the specific SMTP host for your account if necessary)
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